Information we collect
When you contact Pipemasters SA, request a quote or submit an enquiry, we may receive information such as your name, telephone number, email address, service location, company name and details about your plumbing requirement.
How we use information
Information is used to respond to enquiries, prepare quotations, arrange plumbing services, communicate about work and maintain appropriate business records.
Photos and documents
Where customers provide photographs, plans or documents, these are used for assessing or responding to the relevant enquiry or project. Customers should avoid submitting unnecessary confidential information.
Sharing
We do not sell customer information. Information may be shared with service providers or specialist subcontractors where reasonably necessary to deliver an agreed service, subject to appropriate handling.
Security and retention
Reasonable steps are taken to protect business and customer information. Information is retained only for as long as reasonably required for business, legal, accounting or service purposes.
Your choices
You may contact us to ask about personal information supplied to Pipemasters SA or to request an appropriate correction.
Contact
Email info@pipemasters.co.za or call 069 487 8889.
This policy should be reviewed with your final hosting, analytics and form-processing setup before launch.